British Council commences recruitment exercise in Nigeria

Seven positions across technology, customer experience, examinations and finance are available for qualified candidates in Nigeria to join the workforce of the British Council.

Established in 1934, the British Council, which works with more than 100 countries in areas including arts and culture, English language, education and civil society, is the United Kingdom’s international organisation for cultural relations and educational opportunities.

The latest vacancies are available in Lagos, Abuja, Kano and other locations in Nigeria, with some positions offering hybrid working arrangements.

Available British Council Jobs

Position Location Qualification/Key Requirement Experience Salary Deadline

Systems Lead (CRM) Nigeria (Hybrid) Strong CRM systems, automation and data skills Significant CRM experience Pay Band 7 Oct. 6, 2026

Channel Experience Lead Nigeria (Hybrid) Customer journey, usability and channel experience Relevant channel experience Pay Band 7 Oct. 6, 2026

IT Manager Lagos/Kano MCP Windows 2016, English B2 3 years ₦18,437,079/year Oct. 4, 2026

Delivery Network Coordinator (Exams) Abuja Degree/equivalent experience; secure service delivery Relevant experience Not specified Sept. 26, 2026

E&E FP&A CoE Insights Senior Analyst Abuja/Lagos (Hybrid) Financial analysis, FP&A, Anaplan, Power BI Significant relevant experience Not specified Oct. 11, 2026

E&E Finance Business Partner Abuja/Lagos (Hybrid) Financial modelling, forecasting, Power BI Intermediate finance experience Pay Band 7-F Oct. 11, 2026

FP&A CoE Staff Costs Manager Abuja/Lagos, Nigeria Finance/accounting, FP&A, Anaplan Significant relevant experience ₦40,450,236/year Sept. 29, 2026

1. Systems Lead (CRM)

Location: Nigeria (Hybrid)

Job ID: 49190

Deadline: October 6, 2026

The British Council is seeking a Systems Lead (CRM) to oversee the configuration, optimisation and adoption of its Customer Relationship Management platform across customer sales and service operations.

The successful candidate will serve as the organisation’s CRM Subject Matter Expert and help ensure that the platform supports effective customer engagement, efficient workflows, data integrity and emerging AI-enabled capabilities.

Key Responsibilities

The role includes:

Requirements

Applicants should have significant experience with CRM systems, including configuration and troubleshooting, as well as experience with:

Experience with Salesforce administration or certification, Salesforce Agentforce/AI agents and global or multi-market customer service environments will be an advantage.

Written and verbal proficiency in English is required.

Salary: Pay Band 7; country-specific salary details will be provided during recruitment.

2. Channel Experience Lead

Location: Nigeria (Hybrid)

Job ID: 49193

Deadline: October 6, 2026

The British Council is recruiting a Channel Experience Lead to improve customer interactions across web, chat, email and voice channels.

The role focuses on designing and optimising customer journeys, identifying areas of friction and using customer feedback, analytics and performance data to improve service delivery.

Key Responsibilities

The successful candidate will:

Requirements

Applicants should have experience improving digital or assisted-service channels such as web, chat, email or voice.

They should also understand:

Experience with UX research, usability testing, interaction design, CRM, telephony, chat platforms or knowledge-management tools will be an advantage.

Contract: Indefinite

Working model: Hybrid

Salary: Pay Band 7

Applicants must already have the legal right to work in Nigeria. Visa sponsorship and relocation assistance are not provided.

3. IT Manager

Location: Lagos and Kano

Job ID: 50382

Contract: Indefinite

Deadline: October 4, 2026

The British Council is seeking an IT Manager to oversee IT operations in its main Nigerian offices, particularly Lagos and Kano.

The successful candidate will be responsible for ensuring effective IT service delivery, technical support and compliance with global information security and IT standards.

Key Responsibilities

The role involves:

Requirements

Applicants should have:

Salary: ₦18,437,079 gross annually

4. Delivery Network Coordinator (Exams)

Location: Abuja

Job ID: 50334

Job Grade: 4/H

Deadline: September 26, 2026

The British Council is recruiting a Delivery Network Coordinator to coordinate the secure and compliant delivery of examinations and related operations in Abuja.

The role involves venue coordination, equipment readiness, materials handling, staff management and compliance with global examination standards.

Key Responsibilities

The successful candidate will:

Requirements

Applicants should have:

Experience with awarding bodies or educational assessment services will be an advantage. Lean Six Sigma qualification is also desirable.

5. E&E FP&A CoE Insights Senior Analyst

Location: Abuja/Lagos (Hybrid)

Job ID: 50290

Deadline: October 11, 2026, at 23:59 IST

The British Council is seeking an E&E FP&A CoE Insights Senior Analyst to support financial data preparation, reconciliations, variance analysis and standardised financial processes.

The position will support the English and Exams Financial Planning and Analysis Centre of Excellence.

Key Responsibilities

The role includes:

Requirements

Applicants should have significant experience in:

SAP or similar ERP experience and experience working across multiple markets will be an advantage.

6. E&E Finance Business Partner

Location: Abuja/Lagos (Hybrid)

Job ID: 50280

Contract: Indefinite

Deadline: October 11, 2026, at 23:59 IST

The British Council is also recruiting an E&E Finance Business Partner to provide financial planning, budgeting, forecasting and performance analysis support to its English and Exams business.

Key Responsibilities

The successful candidate will:

Requirements

Applicants should have:

Experience in education, commercial services, Exams or Teaching will be an advantage, as will SAP or Anaplan experience.

Pay Band: 7-F

Applicants must have the existing legal right to live and work in Nigeria. Relocation and visa sponsorship are not provided.

7. FP&A CoE Staff Costs Manager

Location: Abuja/Lagos, Nigeria

Job ID: Not specified in the supplied advert

Deadline: September 29, 2026

The British Council is recruiting a Staff Costs Manager to lead its global staff-cost planning, forecasting, modelling and reporting capability within the FP&A Centre of Excellence.

The role will focus on workforce cost planning, data quality and providing financial insights to support workforce planning and business decisions.

Key Responsibilities

The successful candidate will:

Requirements

Applicants should have:

CIMA, ACCA, ACA or equivalent professional qualifications will be an advantage, as will SAP experience and experience delivering financial training.

Pay Band: 8-E

Salary: ₦40,450,236 annually

Contract: Indefinite/Permanent

Applicants must already have the legal right to live and work in the country where the role is based. Relocation and visa sponsorship support will not be provided.

How to Apply

Interested and qualified candidates should apply online through the official British Council recruitment pages provided for each vacancy, To Apply, click the link below this post to get full details on application links.

Applicants are advised to carefully review the requirements, location, deadline and right-to-work conditions before submitting their applications.

Important Deadlines

September 26, 2026: Delivery Network Coordinator (Exams)

September 29, 2026: FP&A CoE Staff Costs Manager

October 4, 2026: IT Manager

October 6, 2026: Systems Lead (CRM)

October 6, 2026: Channel Experience Lead

October 11, 2026: E&E FP&A CoE Insights Senior Analyst

October 11, 2026: E&E Finance Business Partner

Candidates should note that some positions are hybrid, while others have specific office locations. The British Council also states that applicants for relevant roles must have the existing legal right to work in the country where the position is based.