LSDPC unveils payment platform

Those seeking to make property-related payments in Lagos can do so now all round the clock with the launch of PayPortal.

The digital payment platform conceived by the Lagos State Development and Property Corporation (LSDPC) was launched for seamless payments and instant confirmation.

The Managing Director/Chief Executive Officer of LSDPC, Ayodeji Joseph, said the initiative was in response to changing customer expectations and the growing adoption of digital technology.

“This is an evolution and adapting to changing needs of our old and prospective clients’ expectations. We are marketing convenience, accessibility, 24-hour digital platform that is more responsive, and we are deploying Interswitch and Paystack as our gateway,” he said.

Joseph said the platform will eliminate some of the traditional barriers associated with payment processes while improving accessibility, convenience and efficiency in the corporation’s dealings with customers and stakeholders.

According to him, the launch marked another stage in the evolution of LSDPC as a public institution serving a rapidly changing Lagos.

He explained that PayPortal would provide an additional channel through which LSDPC customers could access payment services without being restricted to physical interactions and conventional payment processes. “Through the platform, customers can make payments 24 hours a day, seven days a week, with instant confirmation of completed transactions.”

According to him, the objective was not merely to introduce technology but to use it to improve the overall customer experience.

“As a public institution, we have a responsibility to continually examine our processes, identify areas for improvement and adopt appropriate technologies that can make our services more accessible to the people we serve,” he said.

The LSDPC boss said the digital platform formed part of the corporation’s broader effort to modernise its operations and remain responsive to the realities of a rapidly evolving society.

He added that the launch should be seen as part of the corporation’s continuous transformation rather than simply the introduction of another payment channel.

“From 1972 to the digital age, we continue to evolve with Lagos. The city has grown, technology has transformed the way we live and work, and the way citizens engage with public institutions has changed. LSDPC must change with Lagos,” Joseph said.

“To use the service, customers are required to visit www.payportal.lsdpc.gov.ng, create a username and password, enter the required details and proceed with their payments,” he said.

Joseph, however, clarified that the digital platform would not immediately replace the existing manual payment system.

He said both systems would operate side by side until customers became fully aligned with the digital portal.